Towards an Enhanced Interoperability Service Utility: An Ontology Supported Approach

This chapter suggests an innovative approach towards establishing Enterprise Interoperability in the everyday electronic transactions among the contemporary enterprise information systems. Based on the rather cutting-edge concept of the “Interoperability Service Utility (ISU),” enriched with a concrete methodology for ontologies’ reconciliation, the authors suggest an enhanced ISU that would serve as a mediator among the incompatible enterprise information systems, providing semantic harmonization of the exchanged knowledge and a fertile ground for achieving Enterprise Interoperability and Collaboration. The authors’ proposition and methodology can constitute a high quality scientific and supportive material for any stakeholder in the enterprise field, giving useful directions for any other similar implementation and contributing to the scientific aspect of Enterprise Interoperability. Irene Matzakou National Technical University of Athens, Greece João Sarraipa Universidade Nova de Lisboa, Portugal Ourania Markaki National Technical University of Athens, Greece Kostas Ergazakis National Technical University of Athens, Greece Dimitris Askounis National Technical University of Athens, Greece